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Course Information

The strategic and tactical problems of managing the operations function in the service environment are examined in this course. Topics include capacity management, workforce planning, and the role of operations in defining and delivering a competitive advantage in services and service design thinking.

University: Fort Hays State University

Field Of Study: Tourism and Hospitality

Course Number: THM 622G

Modality (Type): Online

Start Date: 06/02/2025

End Date: 07/25/2025

Credits: 3

University Information URL: https://webapps.fhsu.edu/semestercoursesearch/

Application URL: https://www.fhsu.edu/apply#:~:text=Master%E2%80%99s%20Degree-,Non%2DDegree%20Seeking,-Education%20Specialist%20(EdS

University Contact Name: Lesley Jenkins-Mackey

University Contact Email: gradschool@fhsu.edu

University Contact Phone: 785-628-4236

Additional Information

With a universal online graduate tuition rate of just $338.62/credit hour, Fort Hays State University offers the best value in higher education anywhere!

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